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Order & Return Policy
Orders
Updating Your Order
Requests for cancellations, change of address, or other updates to your order should be made within one business day of placing your order. Our business hours are 8:30am-5pm, Monday through Friday. Please note, we are unable to make an update once you have received a shipping notification.
Returns
As Boxx Coffee Roasters Co., our goal is to provide our guests with better coffee, and fast and reliable service.
If you are dissatisfied with your purchase in any way, please don’t hesitate to reach out to us about a return or exchange within 14 days of delivery by sending us an email at hello@boxxcoffee.comWe are always improving and evolving, if you want to be a part of a team of committed to a path of excellence with a hard-working group of people never stops drinking and talking about coffee and service, come on in.