HOW OFTEN DO YOU MAKE THE SHIPMENT OF ONLINE ORDERS?
Orders are set to be shipped the next business day, so for Wednesday roasts your coffee will be shipped Thursday and for Sunday roast, it will be shipped Monday. If for any reason there is an unexpected delay we will get in touch with you. We work with UPS and USPS, and we are happy to answer any inquiries you have.
HOW OFTEN DO YOU ROAST COFFEE?
For time being we roast every Wednesday and Sunday to ensure freshness and quality control. That means as long as we have received your order by 5PM PST, it will be included in the roasting schedule.
If you placed your order later than that, feel free to get in touch with us to see if we have the coffee available already from a previous roasting day. We'll share the information with you and based on your decision and availability you can opt to wait for next roast day or ship as as soon as possible.
WHICH LOCATIONS DO YOU MAKE THE SHIPMENT OF ONLINE ORDERS?
We make shipment to the continental USA.
DO YOU OFFER BREWING FEEDBACKS?
Our brewing tips will be soon available on our website. Until that, you can send your questions about brewing to firstname.lastname@example.org
WHICH SHIPPING COMPANIES DO YOU WORK WITH?
We work with UPS and USPS.
WHAT IS YOUR RETURN POLICY?
Feel free to get in touch with us if you are unhappy with the quality of coffee you have received. We are happy to answer any questions regarding brewing of our coffees. If you do want to return the coffee you may do so up until two weeks from delivery. We will issue the return label and send it to you.